Everyone blames the implementation team when HR tech fails. They're usually wrong.
The SelectionWise methodology gets Phase 0 right so your project succeeds.
Take the Selection Readiness AssessmentPhase 0 is the critical pre-implementation stage where organisations define their problem, select vendors, and prepare for implementation. It's where strategy, planning, and software selection occur—long before any implementation consultants arrive. Most HR technology failures stem from poor Phase 0 decisions, not implementation issues.
Most failures happen before implementation even starts. Poor Phase 0 decisions create problems that even the best implementation teams can't solve.
Successful implementation requires getting all of these critical elements right:
The only comprehensive HR technology selection methodology that includes Phase 0 - where critical decisions are made before implementation begins. Our 5-step process breaks down how to get this right.
Key Activities: Design thinking process (Empathise → Define → Ideate → Prototype → Test → Value Case), strategic alignment, solution definition.
Outputs: Problem statement, solution concept, business case with quantified benefits.
Key Activities: Requirements refinement, market scan, vendor longlist creation, decision framework design.
Outputs: Vendor shortlist, evaluation criteria, selection plan.
Key Activities: RFP process, vendor assessments, due diligence, recommendation and approval.
Outputs: Preferred vendor selection, signed contract, implementation readiness.
Key Activities: Resource assessment, partner evaluation, commercial construct design, baseline planning.
Outputs: Preferred implementation partner, signed contracts, implementation plan.
Key Activities: Team mobilisation and governance setup, policy changes and early configuration decisions, data quality assessment and cleansing strategy, integration and architecture preparation, implementation planning and testing strategy.
Outputs: Mobilised project team, governance framework, approved policy changes, data readiness plan, integration inventory.
* Condensed Overview: What you see above is a condensed overview of the SelectionWise methodology. The full SelectionWise method includes many additional steps, decision points, and practical guidance. Get the complete step-by-step approach in the book (Buying HR Tech in the Age of AI), or contact us about the comprehensive toolkit which adds practical templates, checklists, and tools to implement everything effectively.
The SelectionWise Toolkit transforms our proven methodology into practical action. With over 40 expertly crafted resources—including templates, checklists, and guidance materials—you'll navigate HR technology selection with confidence.
From project initiation templates to vendor evaluation frameworks, commercial negotiation checklists to implementation readiness guides, every tool is designed to accelerate your selection process while reducing risk.
Optional workshops help your team master the methodology and adapt it to your organisation's unique needs.
SelectionWise is a vendor-agnostic HR Technology consultancy that helps organisations through the critical 'Phase 0' stage before implementation begins. Learn more about our services.
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A comprehensive guide to buying HR technology and implementation services. More than a book—it's a masterclass in ensuring your HR technology investments deliver real value.
James Hatton, founder and principal consultant at SelectionWise, has been an HR technologist for over 30 years. After witnessing hundreds of implementations across roles as consultant, vendor, and client, he developed the SelectionWise methodology based on the realisation that most project failures stem from decisions made before implementation even starts. More info