Buying HR Technology
in the Age of AI?
SelectionWise empowers organisations to get HR technology projects right from the start. We focus on Phase 0 - the critical stage where key decisions about solution scope and design, vendors, implementation partners and approach determine your project's success.
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Get expert guidance through vendor selection and implementation readiness. Leverage our deep market knowledge and proven methods to make wise technology decisions.
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Access our comprehensive methodology, toolkits, and market insights to lead your own selection process with confidence.
HR Technology Experts
At SelectionWise, we understand the challenges that come with HR technology projects. With our expertise, we ensure successful outcomes by addressing issues related to software selection, implementation, and problem identification right from the start. Let us guide you through Phase 0 to achieve your HR transformation goals.
The HR Technology Scorecard
A study by Josh Bersin Co. found that 42% of respondents rated their HR technology implementations as having failed or not having been fully successful two years after installation.
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While the software vendors and implementation partners often bear much of the blame for these failures, when you trace the issues back to the decisions that led to failure, you’ll see that many are made long before the implementation starts and, often, even before the vendor has been chosen.
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​Analysis of the root causes of HR Technology project failures shows that the problems fall into three categoires:
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Wrong Software
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Botched Implementation
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Wrong Problem
Buyer’s remorse is high. According to a PWC study, more than a third of HR technology buyers say they are ‘somewhat likely’ or ‘very likely’ to switch vendors at the end of the subscription term.
Bad Vendor Choice
01
Botched Implementation
02
03
Solving the Wrong Problem
Poor change management, integration challenges, bad data, inexperienced resources and numerous other reasons lead to projects that frequently run over time and budget and result in poor adoption and lower than expected benefits.
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Not aligning to strategy, properly considering stakeholders needs, missing the opportunity to radically improve the way things are done are unfortunately all too common. These are all factors determined before the implementation starts.
To improve your chances of success it's vital to get your HR technology project off to the best possible start.
Phase 0
Phase 0 is the most critical phase of any HR Technology project- whether part of a more extensive HR Transformation or a technology replacement.
It's where strategy, planning and software selection occur long before any implementation consultants arrive.
"The most important phase of any HR Transformation or HR Technology project is the beginning"
Approach
01.
Know What You Want
- Understand the Problem
- Design Thinking
- Case for Change
02.
Prepare for Selection
- Market scan
- Requirements Triage
- Decision Framework
- Negotiation Strategy
03.
Vendor Selection
- RFP
- Vendor assessments
- Down-select
- 2nd Stage assessments
- Preferred vendor
04.
Partner Selection
- Resource assessment
- Commercial preference
- Baseline plan
- SI RFP
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05.
Readiness
- Critical path activities
- Data quality
- Change assessment